Hotel Information

Welcome to the Hotel Harrington. It is our pleasure to have you as our guests. We strive to maintain high standards in all areas of the hotel operations. As a result of the COVID-19 pandemic of 2020, some services and amenities have changed.

HOTEL INFORMATION A-Z

BATH AMENITIES:
Bath amenities are provided in rooms

BREAKFAST/COFFEE:
A simple breakfast consisting k-cups and breakfast bars are provided in-room or at front desk at time of check-in. Coffee is in-room using Kuerig machine. Guests are welcome to bring there own favorite k-cup flavors: however, in-room Kuerigs are designed for the hospitality industry and do not work like home units. Detailed instructions for use are provided in each room. Failure to follow proper steps will result in k-cup not brewing properly.

BUSINESS SERVICES:
Hotel offers complimentary print, copy, and fax to registered guests for the first 5 pages and $0.50 for each additional page. Printing information is available at the front desk.

CHILDREN/COTS/CRIBS:
The hotel does not provide cots. Guest must provide their own crib/pack-n-play for infants and toddlers. Children must be supervised at all times and cannot be left unattended in guest rooms or allowed to roam hotel property unsupervised. There is no extra charge for children 5 and under when using existing beds; children occupying rooms with guardian do count towards occupancy levels which cannot be exceeded. Children 5 and older are charged EPF of $10. Families will need to rent multiple rooms if number of adults and children exceeds room’s occupancy. When renting multiple rooms, a primary guests of at least 21 years of age must be registered in room with children. At no time can children occupy a sleeping room without a 21 or older guardian.

DINING:
Hotel’s on-site restaurant, the 220 House is open Monday – Saturday during dinner hours. For more information, please see restaurant’s website www.220housepa.com

DO NOT DISTURB:
Since we are a small property and know our guest, we do not use “Do Not Disturb” markers.  If you wish to be undisturbed during normal housekeeping hours, or are a day sleeper/night worker, please make arrangements through the Front Desk for room refreshing.

FITNESS CENTER:
Fitness Center is for guests who are at least 18 years of age only. At no time should children/minors use machines even if accompanied by parent/guardian. Use of the Fitness Center for those over 18 is at your own risk; It is assumed that guests know their own limitations. Proper attire should be worn at all times, including shirt and shoes (no flip-flops or open-toe shoes). Equipment must be wiped down after use.

FRONT DESK:
We have implemented non-contact check-in procedures through our Guest Portal when booking directly through the front desk or on our website, Online travel agency bookings, such as Booking.com and Expedia will still require some paperwork (if not prepayment terms and conditions). Front Desk is staffed only from 8am – 8pm. Management is on-site 24-hours and can address any emergency or problem.

HEATING AND AIR CONDITIONING:
For your personal comfort, all rooms are equipped with individually controlled heating and cooling units.  Some windows are able to be opened and others are stationary. Please be aware that opening room windows greatly increases outside noise.

HOUSEKEEPING SERVICE:
Professional housekeeping services are available. Occupied rooms must be vacated while the housekeeping staff services a room.  Please make arrangements with the Front Desk if you need to be in your room during these housekeeping hours. Although we respect your privacy, to verify guest’s safety and room condition, management reserves the right to enter a room at least every 48-hours.  In addition, management reserves the right to enter a room at any time in the event of an emergency or if suspected illicit activity is occurring.  Any unlawful activity on premises is reported to authorities.

ICE:
Ice/water machine is available for guests to use in the main lobby. Machine dispenses crushed ice and is suitable to fill in-room ice buckets and smaller thermoses, but NOT coolers. Ice for coolers may be obtained through the front desk during the hours of 8 am-8 pm.

INTERNET:
Complimentary wireless Internet is available throughout the building. Guest must agree to Acceptable Use Policy (AUP) before connecting. If you do not agree to AUP, internet will not work properly. If you are unable to connect, try deleting network and reinstalling it on your computer.

KITCHENWARE: Kitchenware for use in microwave is available at the front desk. Guests must request items during front desk hours.

LAUNDRY SERVICES
Guest Laundry Room/Self-Service Laundry
Coin-operated washer and dryers are located in the Guest Laundry Room on the lower level of the North Wing. Please note that these machines are HE (high-efficiency) and require HE detergents. To avoid over-sudsing problems, please do not over-fill the machines with detergent. In addition, do not overfill machines with too many garments or place heavy work/oil-filled clothing in machines. Make sure pockets are emptied and colors are sorted. Oil-saturated clothing should not be washed in machines. Machines take quarters only. Change for bills is available at the Front Desk between 8 a.m. and 8 p.m. Cost of machines is as follows: Wash: $2.00 Super Wash: $3.00 Dryer: $0.25 per 8 minutes or $1.00 per half hour. IN-HOUSE VALET LAUNDRY: The hotel has an in-house, wash-dry-fold service for casual garments only. Clothing will be returned same-day if dropped off by 9 a.m. The cost is $2.00 per pound of laundry. FULL-SERVICE DRY CLEANING:
Troy Dry Cleaners provides free pick-up and delivery at the hotel on Tuesdays and Fridays. They can clean heavy garments/blankets, oilfield clothes and can do extra-starching. For more information, call Front Desk or Troy Cleaners directly at 800-364-8975.

PARKING:
The hotel has several parking lots. To the north and south sides of the hotel’s main entrance (from Route 220) there are several spaces including handicap parking. These spaces provide easy access to all areas of the hotel and are available on a first-come, first-serve basis.
Additional parking lots (South and North Lots) can be accessed from Center Street behind the hotel. Center Street can be reached by exiting the main driveway and turning right (south on Route 220); taking next right on Christian Street by church; then turning right on Center Street. First driveway entrance is the South Lot and the third driveway entrance is the North Lot (lot before the hardware store). Please note that the second or middle driveway with garages is private.
Parking in the North Lot provides guests with internal access into the lower level of the hotel’s North Wing; when parking in the South Lot, an exterior pathway must be used to return to the main entrance. Guests may temporarily park in the loading zone in front of the main hotel entrance while checking in or out and dropping off passengers.

PHONE CALLS:
All rooms have private phones and we offer complimentary local and long distance service.  Cell service is usually pretty good around the hotel.

TV:
All guest rooms have cable TV service with 76 channels. A channel guide is available on the TV by pushing “Guide” button on TV remote.

TOWELS/PILLOWS/LINENS: Two sets of towels per guests are provided per. Extra towels can be requested at front desk during the hours of 8 am-8 pm. If towels are damaged fees will be applied. A fee of $10 per pillow is charged for additional pillows. Depending on rate plan, bed will have basic or luxury linen combination. A fee of $10- $20 is charged for extra linens.

RESERVATIONS/RATES/REGISTRATION: Your reservation is considered an agreement that you will abide by all hotel policies, terms and conditions, fees and procedures; and that you accept responsibility for room charges, room cancellation/modification and early departure fees.

  • REGISTRATION SIGNATURE, indicating that you understand and that you will abide by hotel policies, pay for all charges and take responsibility for any damages that may occur by these policies is either captured at check-in or through guests acceptance of policies on Guest Portal.
  • DEPOSIT GUARANTEE Reservations are guaranteed with a non-refundable room-hold deposit charged to a valid credit card in room occupant’s name. MasterCard, Visa, American Express and Discover are accepted. Deposit is applied towards room charges and covers fees for cancellations after booking and returning room to available inventory. After grace period, cancellation fee is generally equal to one night’s room charges including taxes. Some reservations require full payment of all nights of reservation. (Refer to Cancellation policy in Confirmation email)
  • VALID ID/PAYMENTS You must show a valid photo ID and credit card upon check-in. Cash payments require a valid credit card in guest’s name on file and must be settled at check-in. No checks are accepted.
  • AUTHORIZATIONS are placed on your Debit/Credit card for the full amount of your stay plus damages. This process is a temporary hold on your funds until charges are posted for your stay. Once actual charges are posted it can take anywhere from 24-hours to 30 days for the original authorization to be removed by your bank. Hotel Harrington has no control over your bank’s policies and is not liable for penalties, charges or lack of available funds resulting from the authorization hold on your funds. Hotel is NOT able to remove authorizations directly. Guest is responsible for understanding the manner in which your bank processes authorizations and charges to credit/debit card.
  • THIRD PARTY PAYMENTS require a Credit Card Authorization form which includes a copy of third parties’ driver’s license and the front and back of the signed credit card completed at least 24-hours prior to guest’s arrival. Registered guest is personally liable for hotel bill in the event that third-party defaults on payment and registered guest will need to present a personal credit card upon check-in.
  • ADVANCE PAY RESERVATIONS are charged in full to credit card provided at the time of booking. Prepaid reservations are nightly rates offered under no refund terms and conditions (i.e. non-cancellable, non-refundable, non transferable and non-redeemable for other goods and services). Some online travel agency reservations require prepayment of full reservation 7 or less days in advance.
  • RATES are nightly and based on room occupancy, time of year, level of amenities, and length of stay. Some discounted rates are based on proof of eligibility. Higher nightly rate will be applied if number of nights reserved is reduced or guests cannot provide proof of eligibility for discounted rates with qualification (Senior, Military, Government etc.).